Can I register more than one service?
For the time being because of demand we have limited the registration to 2 services. If you have legitimate web sites and business reasons for signing up more then two URLs and more then 2 services please E-mail zznsupport@mailcentro.com with a detailed explanation and relevant URLS.

What do you do about respecting my users' privacy as well as my own?
MailCentro Inc. runs the ZapZone Network and we are very sensitive to making sure that we do not spam, or allow anone else to spam any of our users. Please read our Privacy Policy for full details of how we use the information that you provide.

Someone registered a service named after a registered trademark I own.
The ZapZone Network is not responsible for trademark infringement. It is up to each individual site to make sure that they have not infringed upon any trademarks. If you think that someone is using your logo, or trademark, or misrepresenting your company in any way, please contact that person directly. If that does not work, please send a detailed explanation of your complaint to zznsupport@MAILCENTRO.COM. Include the URL for the web site that is infringing on your trademark, the URL of your web site, and your logo. As soon as we determine that in fact there is a trademark infringement, we will delete the offending ZapZone Network service immediately.

What if someone registers a service after a domain I own?
Unfortunately there is nothing we can do about that. If you believe that your trademark is being infringed on, please submit a detailed explanation of why. We try to follow the guidelines set out by the Uniform Domain Name Dispute Resolution Policy (UDNDRP) as defined and used by ICANN in domain registration, and unfortunately this means first come first serve. If you believe that someone has registered your domain in order to misrepresent your company, please refer to our trademark infringement policy outlined above.

Someone is abusing zzn e-mail services to harass, spam or impersonate. What will you do about that?
We are very sensitive to E-mail abuse and will do everything within our power to eliminate it. Please file your abuse report by clicking Here. ZZN Accounts proven to be abused will be shut down immediately. Addresses outside the ZZN domain, which is proven to be used for harassing ZZN, account holders or any other accounts will be added to the ZZN anti-spam firewall and thus blocked. Please note that without the evidence of the offence, we have little recourse, so please make sure to include the entire offending message, including the message headers.

How do I delete my zzn service?
You can decide to no longer endorse your ZZN service and remove the link from you site. If you have E-mail end-users, the ZapZone Network will then take over the maintenance of the service and will continue to run the service. This allows users that have signed up for free E-mail on your web site to continue to use their ZapZone Network E-mail accounts independent of your web site. You have no responsibility to the service once you have taken it off of your web site, as the service simply gets turned over to the ZapZone Network. At the discression of MailCentro, customization features may be changeed where neccessary

Can I Delete E-mail accounts created by my users?
E-mail accounts created by users of your E-mail service will be deleted by the ZapZone Network E-mail services only under the following cases:
(a) The user who has opened this account has expressed his or her wish to close this account - Please refer the user to the account removal page.
(b) The account in question is being abused contrary to the ZZN and/or E-mail End user's license - Please refer to our abuse policy.
(c) The account has exceeded the inactivity period (currently six months)

Is there any advertising involved?
Yes, all services generated by the ZapZone Network carry Channeled advertising. We will advertise only on the actual E-mail pages, NOT on your web site.

Can I publish my own ads on my service?
Sorry. Currently our inventory is channeled through our ad. agency. Check out our ZapClicks service which lets you show your ad banner to the entire ZapZone Network.

A ZZN Service name with no active members will be deleted after three (3) months of being inactive. If after a period of three months you find that you cannot access your ZZN service, try signing up again. (You should be able to use the same service name – if another user has not already taken it - after cancellation). Make sure you log into the webmaster's account at least once per month.

An E-mail account will be deleted after two (2) months of being inactive. If after a period of six months you find that you cannot access the account, try signing up again. (You should be able to use the same user name – if another user has not already taken it - after cancellation).